Make a reservation at 12:30 during weekday for 3. When we are there at 12:35, the waitress (fat cashier may be) said table has already been released in 5 min?? (I know I should not be late but it's really only 5 min) and she even not dare to explain or what. Just said, Table already released. Take the ticket and wait as walk in.
Since it's not easy to find another place in central, so we wait. oh.. my gosh. we, as the customer is like 'beggar' during the 30 mins waiting time. Keep on asking us to move around with her impatient look. (come on, there is really no available space at that waiting zone and really want to ask what do you expect then??) Finally we got the table. That's a table for 8 and they just asked 3 of us to sit at the corner, ask another 3 customers to seat at the other corner. We tried to leave 2 seats in between and that same fat cashier is very definsive saying, you gals need to spare 2 seats for other customers.
Since 3 groups of people are sharing a table, with only one menu on the table. We asked for another copy then. Wait for 15 min and no one still passing us menu or water. I went out to cashier and asked that fat waitress for the menu then. Again with impatience voice and look : ok lar! I stood there starring at her and she finally asked another waiter to pass us water and menu.
Price is reasonable in Central, I ordered the special of day (chicken rice) for 60.. Food is very below standard together with this 'great' service. Three of us know that's definitely our last visit. In terms of the food quality, it does not worth having a cashier so 'inch'. Food at 芽莊 is way better.
Very disappointed and I really don't see why I need to suffer for these level of customer service and food. there are way more choices in Central and SHueng Wan.

So disappointed. The double chocolate cakes is not at all worth for almost HKD300.
They do have strong chocolate taste, but the cake itself is so tough.
I said I would like to give some recommendation to the shop, and thus I ask the ladies there if I could fill out any recommendation forms or so. They said no and dead silent. Then I said, so I cannot give any suggestion right? Fine. I am not coming again! Service is not satisfied in this way for sure.
BTW, all I want to recommend is to allow credit card payment and the 3 days in advance pre-order seems to be a bit too long.

Wanna have lunch with friend. We have ordered a HKD188 set for 2, amazingly the portion of the size is so small. The set is for 2 person and they have only provided 1 bowl of noodles and various dim sum. Two of us are only 50% full. Don't recommend the set (even it's more expensive) at all. For the same price, you may order 2 bowls of noodles with additional 1-2 dishes.

The service is bad. Everytime I tried to call the waitress or even the manager, they just don't dare to response. That's fine... I don't dare to re-visit again too.

Frankly, the food is very fair in terms of the price. You can easily find a vietnam restaurant with same quality but way cheaper and better service. There are so many vietnam restaurants available now and they are just not competitive at all.

I am a regular Cafe Siam lunch customers. The food is still on average but the service is really getting worse. They just put the dishes on the plate that we have just finished. THis is a restaurant, not a Tai Pai Tong. How can this be. We gently asked for warm water, and the waitress looks rude. Then gave us a cup of boling water. (no kidding, it's really so hot) that we can't even drink.

Hope the comments here can alert them; otherwise, just to let them know there are still lots of good choices at Soho area.

Price is expensive.

The fish ball is good but we can find similar quality in Chan Hing Fat, and other as well.

The fat guy serving us (known as the boss's son) is so rude to us. I won't go there forever as I am not willng to pay for being rude.