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2010-09-13 3 views
We had late lunch at this restaurant this Sunday (2:20pm). There was nobody waiting, my husband and I were the only customers standing at the entrance of the shop. The receptionist was not there, so we just waited at the entrance. We waited for more than 4 minutes, but nobody came over, even 3 waiters had walked passed through us, however, nobody tried to help us. The shop manager (I supposed he is the manager, since he was wearing a black suit) was inputting the orders into the computer which
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We had late lunch at this restaurant this Sunday (2:20pm). There was nobody waiting, my husband and I were the only customers standing at the entrance of the shop. The receptionist was not there, so we just waited at the entrance. We waited for more than 4 minutes, but nobody came over, even 3 waiters had walked passed through us, however, nobody tried to help us. The shop manager (I supposed he is the manager, since he was wearing a black suit) was inputting the orders into the computer which is next to the reception counter, but he did not give us any signal, just gave us a glance. I can see there were at least 3 tables were not occupied, just nobody willing to bring us in.

Finally, we sat down and made our orders: 排骨noodle, 担担noodle and 小籠包. 小籠包was good but the noodle is soso only.

The most unbelivable thing happened: a young waiter brought the 小籠包 to us but accidentally poured the vinegar on the table. Although he appolgized immediately, but he did not dry up the table and just use the 籠to cover the vinegar. Amazing!!! then we cleaned up the table by ourselves!! what kind of services of this shop.


The quick lunch costed $132, including $4/ person of the tea and $10 for the peanut. I don't mind they charge the peanut for $10, but I would like them to specify at the menu clearly. I am pretty sure they don't mention the charge for the peanut!!!

In conclusion, the services of this shop is terrible. One restaurant is outstanding not only good at food but also the services. I think they really need an improvement
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2010-09-12
Waiting Time
4 Minutes (Dine In)
Spending Per Head
$66 (Tea)