I had my private language class with my teacher that day at 1PM, but she was late for 20min. I found two empty seats in LGB and waited for her.
Since I had many belongings with me that I didn't want to just leave them on the table unattended to go get a coffee, I waited in my seat while keeping another empty chair for my teacher.
The staff there came to "CHECK" on me for every 5 minutes! I had already told them that I would certainly order but I wanted to wait for my friends to come first.
The last "CHECK" made by their manager was the worst of the worst that u can find in HK nowadays. She was the only one wearing completely black uniform (wearing glasses, short hair) and had the worst and rudest attitude among all the staff there. So I believe that she was the manager or at least the slightly more senior staff there.
She came to "check" on me with her very rude saying, tone and manner. I explained to her that my friend was late and I could not leave my belongings unattended and went to buy a coffee. I asked her unless you could help me to order in my seat. She said no, then just, literally, THREW the menu on my table and walked away.
Finally my teacher came and we both went to order separately. It happened it was always the "BLACK" woman who took our order. Even it was just a takeaway service (we order, then bring the stuff to our table by ourselves), she could still show her unbearably and unbelievably rude attitude to me and my teacher while taking our orders!
If you can't let people to occupy the seat without buying a drink, I can understand it. However, if there is any time limit, you should have placed a signage on the table to say so, but NOTHING was put there!
And if your guests have already explained to you that they need to wait for certain reason before they can physically go to order, be a little bit understanding and patient, unless you can take the order without the guest walking to the cashier!
After all, it's just about $20-30 consumption to sit on the chair provided. What's the point to be SO RUDE to the guests?
LGB, good luck to your business if you will keep this woman manager in BLACK and run your tiny cafe like that! I used to visit yr cafe quite often with a card to collect the stamps for every order. Not anymore as your "excellent" service successfully drove your clients away!!!! My first time to put a cafe on my blacklist!